Your questions, answered

Welcome to The Rabbit Hole, Baltimore's unique skate shop where craftsmanship meets creativity. We believe a custom-carved deck belongs in the same conversation as a hand-blown glass piece—both are masterfully crafted expressions of individuality. Explore our world of custom skateboards, exquisite hand-blown glass from California, unique jewelry, artisan candles, stylish handbags, and a wide selection of smoke accessories. Here, you'll find answers to common questions about our products, services, and what makes The Rabbit Hole truly special.

Frequently asked questions

We've gathered the most common questions our customers ask to help you navigate our unique offerings and services. From custom orders to visiting our Baltimore shop, find the information you need right here. If you don't see your question answered, feel free to reach out directly at [[email address]] or call us at [[phone number]]!

Do you sell cannabis products?

No, we do not sell cannabis products. While The Rabbit Hole offers a wide and curated selection of smoke accessories and beautiful glass pieces, we exclusively focus on the art and culture surrounding these items, not their contents.

How much do your custom skateboards cost?

The price of our custom skateboards varies widely based on the complexity of the design, the type of deck, and additional features. We invite you to schedule a free consultation with our team to discuss your vision and receive a personalized quote.

Can I order a custom glass piece?

Absolutely! We specialize in custom blown glass from talented California artists. If you're looking for a bespoke glass piece, please book a free consultation with us to discuss your design ideas and make your vision a reality.

How do I go about placing a custom order for a skateboard or glass piece?

Initiating a custom order is simple! Just contact us to set up a free consultation. During this meeting, we'll delve into your ideas, preferences, and details to ensure your custom skateboard or glass piece is crafted exactly to your specifications.

What are your shipping and return policies?

We strive to make your shopping experience seamless. Shipping is available for most of our products within the US, with appropriate shipping fees applied. For detailed information on our return and exchange policy, please contact us directly.

Can I visit The Rabbit Hole in person?

Of course! We love welcoming customers to our unique shop in Brooklyn Park, Maryland. While our door is always open in spirit, please check our current operating hours on our [[contact]] page or social media channels before planning your visit.

What kind of experience can I expect when I shop at The Rabbit Hole?

We want every person who walks into The Rabbit Hole to feel completely at home, like they were meant to discover us. We pride ourselves on creating a welcoming, family-like atmosphere where everyone feels free to explore, connect, and express their individuality.

What other products do you sell besides skateboards and glass?

Beyond custom skateboards and blown glass, The Rabbit Hole offers a curated selection of unique items including handcrafted jewelry, locally sourced artisan candles, stylish handbags, and a diverse range of high-quality smoke accessories. There's always something new to discover!

Explore your rabbit hole

We invite you to step into The Rabbit Hole, where every item tells a story and every visit feels like coming home. Discover the mastery in custom skateboards, the artistry in hand-blown glass, and the charm of our unique accessories. We're committed to quality and a welcoming atmosphere, making sure you feel part of our story.